4C Health Announces Partnership with ChatRx to Expand Access to Convenient, On-Demand Virtual Urgent Care

North Central, IN — 4C Health is proud to announce a new partnership with ChatRx, an innovative physician-led virtual care platform built to make access to treatment for common acute conditions faster and easier.

ChatRx uses AI-assisted technology and physician oversight to provide around-the-clock on-demand care for 39 common infections and acute health concerns, including sinus infections, urinary tract infections, skin conditions, respiratory illnesses, and more. Through a chat-based experience, patients complete a symptom assessment, receive a physician-reviewed treatment plan, and have prescriptions sent directly to their pharmacy when medically appropriate.

ChatRx was created by board-certified family physician Dr. Tod Stillson with one thing in mind: reach the people who can't easily get to a clinic. Whether that's because of the distance, the cost, or a shortage of local providers, the platform was built to fill that gap.

Dr. Tod Stillson, Founder and CEO of ChatRx, said, "Thirty years in medicine taught me one thing faster than anything else: cost and distance stop more people from getting care than illness does. ChatRx was built to fix that. Partnering with 4C Health means we can put that fix in front of their employees for quick and easy access to urgent care."

ChatRx's asynchronous virtual care model lets patients get care without scheduling appointments or sitting through video visits. Every case is reviewed by a licensed physician from the ChatRx Medical Group. Evidence-based protocols and safety screening are built into the process to identify situations that need a higher level of care.

The partnership reflects 4C Health's continued investment in new healthcare delivery approaches that improve patient experiences and broaden timely service across the region.

Dr. Carrie Cadwell, President/CEO of 4C Health, states, "Our partnership with ChatRx reflects 4C Health's commitment to elevating rural access to quality care that is also convenient and affordable. The simple fact that this innovative model was developed and launched by a long-practicing, trusted Northern Indiana rural family doctor makes this even better. My family has used ChatRx for virtual urgent care needs. So, this is not a partnership with a hope for value and positive outcomes. I know the value to the patient experience and outcome because we have experienced it."

To learn more about ChatRx, visit chatrx.md.

For more information about 4C Health and its services, visit 4CHealthin.org.

About 4C Health

4C Health is a trusted non-profit Community Mental Health Center and designated Certified Community Behavioral Health Clinic, serving North Central Indiana for over 50 years. With a focus on integrated behavioral and physical health, 4C Health provides a full continuum of care to individuals and families across Cass, Miami, Fulton, Pulaski, Howard, Tipton, and White counties.

About ChatRx

ChatRx is a physician-led virtual care platform that treats 39 acute conditions through a fully asynchronous, chat-based visit. Founded by Dr. Tod Stillson, a board-certified family physician with more than 30 years of experience in general medicine, ChatRx is LegitScript certified and FDA-cleared. Every visit is reviewed by a physician from the ChatRx Medical Group. Available in Indiana, Illinois, and Michigan at chatrx.md.

Next
Next

4C Health Names Kara Conger as 2026 Behavioral Health Champion Award Recipient – Education Champion of the Year